DIGITAL ASSISTANT
SECTOR
Technology & Innovation
CLIENT
Hub71
YEAR
2024
CHALLENGE
Hub71’s Contact Us page had a basic form where startups, investors, and partners submitted their inquiries. However, responses were slow, sometimes taking days, because departments were overwhelmed with too many messages and emails. This caused delays for users and made it harder for Hub71 to manage communication efficiently.
SOLUTION
We created Hubbit, a digital assistant that was added to Hub71’s Contact Us page. Hubbit collects all the information users need and gives them fast, clear answers right away. It even keeps itself updated by automatically pulling news and updates from Hub71’s website. Hubbit can also guide users to the right place, like applications for startups or investor resources, with just one click.
Hubbit has taken over repetitive questions, saving Hub71’s departments a lot of time and effort. At the same time, users now get quick, helpful answers without waiting, making the whole process smoother and more efficient for everyone.
